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espten

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Hielo y Aventura has been granted the concession of Parque Nacional Los Glaciares, after many years of experience navigating the lakes and offering services to tourists willing to walk, accompanied by our guides, on the Perito Moreno Glacier, in the Province of Santa Cruz.

Hielo y Aventura has been granted the concession of Parque Nacional Los Glaciares, after many years of experience navigating the lakes and offering services to tourists willing to walk, accompanied by our guides, on the Perito Moreno Glacier, in the Province of Santa Cruz.

Our vision is to become the best hosts of the Perito Moreno Glacier and offer our services with excellence and efficiency, focusing on quality, absolute respect for nature and environmental safety.

With over 30 years of experience in developing this enterprise, and following our business visions, we have established the following goals:

  • Implementation of a Management System in accordance with ISO Standard 9001-2015; IRAM-SECTUR 42300 “Tourism and Related Services in Natural Protected Areas”, IRAM-SECTUR 42500 “Hiking and Navigation as Tourism Services”, IRAM-SECTUR 42560 “Nautical Tourism in Motorboats”.
  • Quality promotion for our customer satisfaction.
  • Use of tools that continually improve the quality of our services, encouraging our staff to perform teamwork and use the tools for facilitation of said management standards.
  • Resource and necessary training contributions in order to develop more efficient tasks, within a warm environment at work that may encourage the sense of belonging.
  • Prioritization of environmental safety and care during the different stages of the tour.
  • Effective and permanent communication within our company as well as with all public and private entities related to our activity.
  • Compliance with current laws and with the rules of different entities that regulate our activity.

• We are committed to:


-Resource conservation

-Social responsibility

-Relevance of education in assessing natural protected areas

-Environmental and sustainable development practices

-Area safety

-Human resources

-Service quality improvement

-Good relationship with related suppliers

Our vision is to become the best hosts of the Perito Moreno Glacier and offer our services with excellence and efficiency, focusing on quality, absolute respect for nature and environmental safety.

With over 30 years of experience in developing this enterprise, and following our business visions, we have established the following goals:

  • Implementation of a Management System in accordance with ISO Standard 9001-2015; IRAM-SECTUR 42300 “Tourism and Related Services in Natural Protected Areas”, IRAM-SECTUR 42500 “Hiking and Navigation as Tourism Services”, IRAM-SECTUR 42560 “Nautical Tourism in Motorboats”.
  • Quality promotion for our customer satisfaction.
  • Use of tools that continually improve the quality of our services, encouraging our staff to perform teamwork and use the tools for facilitation of said management standards.
  • Resource and necessary training contributions in order to develop more efficient tasks, within a warm environment at work that may encourage the sense of belonging.
  • Prioritization of environmental safety and care during the different stages of the tour.
  • Effective and permanent communication within our company as well as with all public and private entities related to our activity.
  • Compliance with current laws and with the rules of different entities that regulate our activity.

• We are committed to:


-Resource conservation
-Social responsibility
-Relevance of education in assessing natural protected areas
-Environmental and sustainable development practices
-Area safety
-Human resources
-Service quality improvement
-Good relationship with related suppliers

We are committed to having this policy distributed, understood and daily applied by our staff.

Quality Policy. Version 4. 01/17/2022