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URGENT: TO VISITORS, AGENCIES AND COMMUNITY.
SUSPENSION OF ACTIVITIES FROM 15/03/2020
ONLINE ENQUIRIES AND GENERAL ASSISTANCE ONLY

19/03/2020

Preventive measures against propagation of COVID-19:
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Communication via mail: [email protected]
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WhatsApp: +54 9 2966 72-2215
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Following preventive measures against COVID-19 (Coronavirus), in obedience of the Tourism, Health and sport National Ministry decree N°125/2020 and Calafate Municipal decree N°138/2020, Hielo y Aventura, Concessioner of Parque Nacional Los Glaciares, Announces that for the time being and until further notice, up to the 31/03/2020 (included), the company will only provide online assistance.
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We apologize for the inconvenience this could cause, please understand this is an extraordinary situation.

15/03/2020

The NATIONAL PARK ADMINISTRATION HAS ISSUED THE SUSPENSION of all activities in LOS GLACIARES NATIONAL PARK starting from 15/03/2020, in order to avoid the spread of COVID-19 (Coronavirus).
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For this reason, Hielo y Aventura S.A Concessionaire of Los Glaciares National Park, communicates the measure and complies with the order, suspending from 15/03/2020 and until further notice all its activities in the aforementioned National Park.
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All purchases made directly with Hielo y Aventura SA via online or in our branches, will be returned without charge or penalty. If your purchase was made at an agency, the refund must be made through said agency. Hielo y Aventura will NOT charge for services not provided. We will be working to make refunds as soon as possible, but in this exceptional situation we ask for patience and peace of mind.
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We regret the inconvenience this may cause, but we understand that we are all in an extraordinary situation.
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We remain at your disposal for any doubt or query.

HA Hielo y Aventura EVT, File No. 12843. Hielo y Aventura S.A.
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Telephone: 02902-492205
e- mail: [email protected]

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