CANCELLATION POLICY
CANCELLATION OF SERVICE
Cancellations may be made 48 hours prior to the service, without penalties or charges, in writing to [email protected]
MODIFICATION
Any modification may be made 24 hours prior to the service, without penalties or charges, in writing to [email protected]
NO-SHOW
In case of no-show on the agreed date, time and place, there is a 100 percent cancellation fee.
In case the client had not complied with the requirements and physical aptitude for the tour, the person in charge of the service, at his/her sole discretion, may reject his/her participation to the trekking as a safety measure; and this shall be considered no-show.